Order Management

Many companies today are on the lookout for ways to reduce the cost of order-processing - without sacrificing customer satisfaction or creating undue complexity.

Wherever training materials are involved, we can help. We lift the burden off your organization by implementing a streamlined order process that precisely suits your needs - and those of each audience: clients, employees, the general public and authorized channel training partners.

Order processing

Our comprehensive order-processing services - available around the world - centralize and integrate a variety of order-intake solutions including:

• eBusiness Hosting Services, where your fully branded web-based storefront can serve discrete geographic zones and user groups - all based on a choice of catalogues.
• ERP/LMS Integration that allows us to import data directly from your existing ERP system and to export shipment confirmation data back to your ERP, reducing the administrative cost of redundant order-placing mechanisms.
• Call Center Solutions, through which we field order placement, order cancellation, order status and order change calls on your behalf.
• Channel Support for simplified, centralized order management that provides your partners worldwide with quick access to the training materials they need.